There are currently issues with accessing /fs/ess/ locations using ondemand.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updated
Client Portal: Intermittent Outages Account Management, Account/Shell, Login Problems, Outage Resolved

We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu).

Outages are intermittent.

We apologize for the... Read more

3 years 6 months ago 3 years 1 month ago
Data on /fs/scratch is not accessible filesystem Resolved

Updated on 10:30 AM July 3rd, 2019:

Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience.  ... Read more

3 years 1 month ago 3 years 1 month ago
Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 Batch, login, Owens, Pitzer, Ruby Resolved

Update #2 Posted on 14 June 2019 12:33 PM

The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more

3 years 2 months ago 3 years 1 month ago
GPFS filesystem Errors on June 4 2019 filesystem Resolved

Update Posted on 04 June 2019 12:27 PM

We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ... Read more

3 years 2 months ago 3 years 2 months ago
Issues with GPFS filesystem since Saturday May 18 filesystem Resolved

Update Posted on 20 May 2019 13:24

We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if... Read more

3 years 2 months ago 3 years 2 months ago
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at... Read more

3 years 3 months ago 3 years 3 months ago
Extra messages during job startup and ending on Owens and Pitzer Batch, Owens, Pitzer Resolved

All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job:

pmlogger: cannot open log "/... Read more          
3 years 5 months ago 3 years 5 months ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

3 years 6 months ago 3 years 5 months ago
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more

3 years 6 months ago 3 years 6 months ago
Scratch filesystem is down filesystem, OnDemand Resolved

Updated on 2:30pm Feb 1st:

Scratch filesystem is back. OnDemand is also available now. 

Original Post:

Scratch filesystem is down now.... Read more

3 years 6 months ago 3 years 6 months ago

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