Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ... Read more

3 years 1 month ago 3 years 1 month ago
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more

10 years 11 months ago 10 years 11 months ago
Annual Allocation Balances Incorrect client portal Resolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more

5 years 8 months ago 5 years 6 months ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

... Read more

6 years 8 months ago 6 years 8 months ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more

1 year 3 months ago 2 months 1 week ago
Glenn module lammps-7Dec15 bug Software Resolved

Batch scripts loading module lammps-7Dec15 should use the user's login shell or

the Korn shell, e.g. #PBS -S /bin/ksh... Read more

9 years 5 months ago 8 years 11 months ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more

4 years 2 weeks ago 4 years 2 weeks ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

11 years 9 months ago 11 years 5 months ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service... Read more

1 month 2 weeks ago 1 month 2 weeks ago
Oakley and Owens queue issue Batch Resolved

We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.

 

7 years 6 months ago 7 years 6 months ago

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