Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updatedsort ascending
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more

4 years 2 weeks ago 4 years 2 weeks ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more

4 years 1 month ago 4 years 1 month ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more

4 years 2 months ago 4 years 2 months ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov... Read more

4 years 2 months ago 4 years 2 months ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

... Read more

4 years 2 months ago 4 years 2 months ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

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It is fixed and running... Read more

4 years 3 months ago 4 years 3 months ago
LS-DYNA License problems on all clusters Software Resolved

We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018.

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It has been fixed and working... Read more

4 years 3 months ago 4 years 3 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

4 years 3 months ago 4 years 3 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more

4 years 4 months ago 4 years 4 months ago
Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 Batch, Owens, Ruby Resolved

10:14 AM 09/17/2018... Read more

4 years 5 months ago 4 years 4 months ago

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