Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updatedsort ascending
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more

8 years 5 months ago 8 years 5 months ago
Oakley Login Node Issues Login Problems Resolved

Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred.  Glenn is currently functioning... Read more

8 years 5 months ago 8 years 5 months ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it... Read more

8 years 6 months ago 8 years 6 months ago
ARMSTRONG is offline Outage Resolved

ARMSTRONG is experiencing an unexpected outage. We are working on a resolution.

8 years 8 months ago 8 years 8 months ago
Oakley login node down login Resolved

One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu... Read more

8 years 9 months ago 8 years 9 months ago
OnDemand experiencing difficulties Web Services Resolved

OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience.

8 years 10 months ago 8 years 10 months ago
2/13/2014 0730 - Reboot of login nodes Outage Resolved

We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more

8 years 10 months ago 8 years 10 months ago
February 11 2014 Scheduled Downtime Outage Resolved

HPC systems are offline today for scheduled quarterly maintenance activity. For details, please visit osc.edu/n

8 years 10 months ago 8 years 10 months ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

9 years 2 months ago 8 years 10 months ago
Brief disruption to external network, 2013/12/29 Connectivity Resolved

Between 5:00AM and 9:00AM EDT on Sunday,... Read more

8 years 11 months ago 8 years 11 months ago

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