Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
6 years 5 months ago | 6 years 4 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
6 years 4 days ago | 3 years 7 months ago |
| Inconsistent performance degradation of ESS filesystem | filesystem |
Resolved |
... Read more |
3 years 6 months ago | 3 years 6 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
8 years 4 months ago | 8 years 4 months ago |
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
5 years 9 months ago | 5 years 8 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
11 years 4 weeks ago | 11 years 4 weeks ago | |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
1 year 8 months ago | 1 year 8 months ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
6 years 11 months ago | 6 years 11 months ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
4 years 9 months ago | 4 years 9 months ago |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
10 years 2 months ago | 9 years 9 months ago |
