Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Abaqus Service Disruption Expected Software Resolved

Update 12/3/14: 

OSC has acquired its new ABAQUS license with new license terms.  Use is now limited by both institution and for use in educational, institutional, instructional... Read more

10 years 7 months ago 10 years 6 months ago
Slurm on Pitzer is offline Resolved

The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience.

1 year 3 months ago 1 year 3 months ago
Gaussian g16b01 G4 problem Owens, Pitzer, Software Resolved
(workaround)

Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results.  A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.: 

module load gaussian/... Read more          
6 years 4 months ago 1 month 1 week ago
GPFS filesystem Errors on June 4 2019 filesystem Resolved

Update Posted on 04 June 2019 12:27 PM

We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ... Read more

6 years 2 weeks ago 6 years 2 weeks ago
Problems with GPFS filesystem, and OnDemand is not working filesystem Resolved

Updates on 12:00pm June 10:

The issue is fixed. All impacted services return to production.

We apologize for the inconvience. If you have any questions, please... Read more

4 years 1 week ago 4 years 1 week ago
Issues with VDI through OnDemand Batch Resolved

Update: Jan 23, 2017 3PM: this issue has been fixed. 

There is an issue with OSC OnDemand -> Desktops -> Virtual Desktop Interface (VDI) such that you get "qsub: submit error ..."... Read more

8 years 4 months ago 8 years 4 months ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more

1 month 6 days ago 2 weeks 3 days ago
Oakley login node down login Resolved

One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu... Read more

11 years 3 months ago 11 years 3 months ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

... Read more
2 years 9 months ago 2 years 9 months ago
Intermittent issue with connecting to batch server Batch, Owens Resolved

Updated on June 18, 2018, at 3:15 PM:

This issue has been fixed. 

Posted on June 18, 2018, at 12:30 PM:

We've been having intermittent... Read more

7 years 4 days ago 7 years 3 days ago

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