Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

10 years 1 month ago 10 years 1 month ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

3 years 2 months ago 3 years 2 months ago
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

... Read more

6 months 1 week ago 5 months 3 weeks ago
Backups of /nfs/gpfs Backups Resolved

Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more

11 years 5 months ago 11 years 5 months ago
Balance could be non-existent client portal Resolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP... Read more

4 years 10 months ago 4 years 9 months ago
Balance messaging when application is submitted client portal Resolved

Notifications to apply for additional resources are still being seen in OnDemand and MyOSC when an application is present.

4 years 10 months ago 4 years 9 months ago
Brief disruption of GPFS on 8/28/2013 filesystem Resolved

On the morning August 28th, 2013 we will briefly disrupt the GPFS filesystem to reboot servers. This is necessary to upgrade the GPFS system. The in-place upgrade should only briefly interrupt... Read more

11 years 1 month ago 11 years 1 month ago
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement... Read more

11 years 2 months ago 11 years 2 months ago
Brief disruption to external network, 2013/11/27 Connectivity Resolved

This maintenence was cancelled, to be rescheduled at some undetermined point in the future.

Between 12:01AM and 2:00AM Eastern on Wednesday, November 27th 2013, OARnet will be... Read more

10 years 11 months ago 10 years 10 months ago
Brief disruption to external network, 2013/12/29 Connectivity Resolved

Between 5:00AM and 9:00AM EDT on Sunday,... Read more

10 years 9 months ago 10 years 9 months ago

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