Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov... Read more

5 years 7 months ago 5 years 7 months ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

5 years 4 months ago 5 years 3 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings... Read more

3 years 11 months ago 3 years 10 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

7 years 8 months ago 7 years 8 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more

2 years 8 months ago 2 years 8 months ago
System Downtime 9/29/13 Outage Resolved

OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information.

10 years 8 months ago 10 years 8 months ago
Rolling reboots of all clusters starting from Monday Feb 5, 2018 Batch, Owens, Ruby Resolved

Posted on Feb 22 at 1:25PM:

The rolling reboots have been completed. 

Posted on Jan 30, 2018 at 4:00PM:

We will have rolling reboots of... Read more

6 years 4 months ago 6 years 3 months ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node.... Read more

11 months 1 week ago 5 months 1 week ago
Maintenance for OnDemand and other web based services Resolved

Update (12/13/14 10am): Maintenance has finished as planned.

 

OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more

9 years 5 months ago 9 years 5 months ago
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

... Read more

2 months 2 weeks ago 2 months 2 days ago

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