Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Owens login nodes are impacted due to switch replacement on Thursday, Jan 17, 2019 login, Owens Resolved

We will perform the replacement work of Ethernet switches from 12pm to 3pm on Thursday, Jan 17, which includes all login nodes and 2 quick nodes on Owens. As a result, users won't be able to log... Read more

3 years 8 months ago 3 years 8 months ago
Password changes may be delayed Infrastructure Resolved

Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice.

8 years 10 months ago 8 years 10 months ago
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at... Read more

3 years 5 months ago 3 years 5 months ago
PBS commands on Owens are not working Batch, Owens Resolved

Update posted on July 12, 2017 at 1:50PM:

We have fixed the problem with the batch management system on Owens and queues on Owens have been opened again for jobs.

... Read more

5 years 2 months ago 5 years 2 months ago
PBS torque commands from the Ruby login nodes are broken Batch, Ruby Resolved

1:20 PM 09/04/2018 Update:

This issue is fixed. 
 

12:52 PM 09/04/2018 Update:

As a temporary workaround, please submit... Read more
4 years 1 month ago 4 years 1 month ago
pdsh -j broken on Oakley Batch, system software Resolved

pdsh -j is broken on Oakley.  It was broken by updates during the September downtime.  We are currently working on resolving the issue.

Users who require... Read more

6 years 10 months ago 4 years 4 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "... Read more

3 years 4 days ago 2 years 11 months ago
Performance degradation of ESS filesystem filesystem Resolved

Updated 2:10PM November 25, 2021:

The... Read more

10 months 2 weeks ago 10 months 2 weeks ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more

3 years 6 months ago 10 months 3 days ago
Performance Regression of GPU Nodes on Ruby GPU, Ruby Resolved

We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more

5 years 10 months ago 4 years 4 months ago

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