Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
10 years 10 months ago | 10 years 10 months ago | |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
4 years 1 month ago | 3 years 2 weeks ago |
| Certain modules not accessible | Software |
Resolved |
Certain modules are not working for all clusters since the downtime. We have reports specifically that Amber, Gaussian, and Turbomole are not working. We are working to resolve the issue, but... Read more |
10 years 9 months ago | 10 years 9 months ago |
| Client Portal inaccessible | client portal |
Resolved |
All users are currently unable to login to OSC client portal. |
4 years 4 months ago | 4 years 4 months ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
6 years 3 months ago | 5 years 9 months ago |
| Compatibility Issues with NumPy 2.0 | Software |
Resolved (workaround) |
The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues... Read more |
8 months 3 weeks ago | 6 months 1 week ago |
| Conda activate will be enabled for python and miniconda3 modules |
Resolved |
If you've previously utilized |
1 year 18 hours ago | 11 months 4 weeks ago | |
| Core and Node labels on Classroom app are incorrect |
Resolved |
The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still... Read more |
3 months 2 weeks ago | 2 months 3 weeks ago | |
| Core label on OnDemand app is incorrect | OnDemand |
Resolved |
The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more |
3 months 2 weeks ago | 2 months 3 weeks ago |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
3 years 9 months ago | 3 years 9 months ago |
