Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updatedsort ascending
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC... Read more

1 year 7 months ago 1 year 7 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

2 years 1 week ago 1 year 8 months ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

1 year 10 months ago 1 year 10 months ago
my.osc.edu inaccessible client portal Resolved

OSC client portal is having intermittent issues and may be inaccessible.

There is ongoing work being done to resolve this problem.

Resolution:... Read more

1 year 11 months ago 1 year 11 months ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to... Read more

2 years 3 weeks ago 1 year 11 months ago
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

2 years 1 month ago 2 years 1 week ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings... Read more

2 years 1 month ago 2 years 1 week ago
OnDemand unresponsive login Resolved

Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more

2 years 2 months ago 2 years 2 months ago
Problems with the home directories filesystem Resolved

 We are currently seeing problems with the home directories at OSC's HPC facility.... Read more

2 years 2 months ago 2 years 2 months ago
Security Vulnerability for GPFS filesystem Resolved

Update: The fix was deployed during May 19 Downtime. 

Clients are not able to use mm* commands to manipulate GPFS ACLs on most OSC systems, due to a security vulnerability... Read more

2 years 3 months ago 2 years 2 months ago

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