Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
3 years 10 months ago | 1 year 5 months ago |
| Data on /fs/scratch is not accessible | filesystem |
Resolved |
Updated on 10:30 AM July 3rd, 2019: Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience. ... Read more |
3 years 11 months ago | 3 years 11 months ago |
| Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 | Batch, login, Owens, Pitzer, Ruby |
Resolved |
Update #2 Posted on 14 June 2019 12:33 PM The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more |
3 years 11 months ago | 3 years 11 months ago |
| GPFS filesystem Errors on June 4 2019 | filesystem |
Resolved |
Update Posted on 04 June 2019 12:27 PM We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ... Read more |
3 years 11 months ago | 3 years 11 months ago |
| Issues with GPFS filesystem since Saturday May 18 | filesystem |
Resolved |
Update Posted on 20 May 2019 13:24 We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if... Read more |
4 years 1 week ago | 4 years 1 week ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
4 years 3 weeks ago | 3 years 8 months ago |
| Password Expiration Emails | client portal |
Resolved |
Password expiration notices are still being sent after you change your password. |
4 years 3 weeks ago | 4 years 3 weeks ago |
| Application Errors | client portal |
Resolved |
When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more |
4 years 1 month ago | 3 years 10 months ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
4 years 1 month ago | 1 year 5 months ago |
| Extra messages during job startup and ending on Owens and Pitzer | Batch, Owens, Pitzer |
Resolved |
All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job: pmlogger: cannot open log "/... Read more |
4 years 2 months ago | 4 years 2 months ago |