Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Jobs reports 'excessive memory usage' message | Owens, Pitzer |
Resolved |
... Read more |
5 years 1 week ago | 2 years 11 months ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
5 years 7 months ago | 2 years 11 months ago |
| HCOLL-related failures in OpenMPI applications | Cardinal, Software |
Resolved (workaround) |
Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers... Read more |
5 months 2 days ago | 5 months 1 day ago |
| VASP job with Out-of-Memory crashes compute node(s) | Batch, Owens, Software |
Resolved (workaround) |
... Read more |
7 years 10 months ago | 2 years 10 months ago |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
3 years 8 months ago | 3 years 8 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
10 years 7 months ago | 10 years 7 months ago |
| LS-DYNA License problems on all clusters | Software |
Resolved |
We are experiencing problems with the LS-DYNA license server. We will resume working on restoring access to this software on October 24th, 2018. == It has been fixed and working... Read more |
6 years 4 months ago | 6 years 4 months ago |
| Terminal function from RStudio app through OnDemand does not work | OnDemand |
Resolved |
Terminal function from RStudio app through OnDemand does not work. It returns error as below: Rstudio cannot launch terminals. We are working on the... Read more |
2 years 3 months ago | 2 years 2 months ago |
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
9 years 5 months ago | 6 years 9 months ago |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
8 years 8 months ago | 7 years 6 months ago |
