Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Emergency UPS Maintenance Maintenance Resolved

A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as...

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2 years 12 months ago 2 years 11 months ago
my.osc.edu logins failing Account Management Resolved

Logins to my.osc.edu are failing. This is unrelated to our InfiniBand issue; a router change at OARnet is the believed cause. They are working on re-establishing the necessary routing.

12 years 2 months ago 12 years 2 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%....

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6 years 2 months ago 5 years 10 months ago
Starccm license unavailable Feb 21, 2021 Licensing Resolved

Updated on Feb 25:

StarCCM license outage is restored.

Original post:

The Starccm software license at OSC will be terminated on Sunday Feb...

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5 years 7 months ago 5 years 7 months ago
Scratch filesystem is down filesystem, OnDemand Resolved

Updated on 2:30pm Feb 1st:

Scratch filesystem is back. OnDemand is also available now. 

Original Post:

Scratch filesystem is down now....

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7 years 8 months ago 7 years 8 months ago
Using mpiexec/mpirun with Intel MPI on Slurm Software Resolved
(workaround)

Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use srun as MPI program launcher. If you prefer using mpiexec/...

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1 year 4 months ago 1 year 4 months ago
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"...

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9 months 2 days ago 5 months 3 weeks ago
GPFS hang Issue on 09/08/2016 filesystem Resolved

On Thursday, Sept 8 starting at 19:37, we had some bad interaction that appears to have been caused by the backup client, and the GPFS servers. This resulted in a GPFS hang that propagated I/O...

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10 years 4 weeks ago 10 years 4 weeks ago
Rolling reboot of Owens and Pitzer starting from July 11, 2022 Owens, Pitzer Resolved

Updated on August 1 2022:

The rolling reboots have been completed. 

Original Post:

We will have rolling reboots of Owens and Pitzer...

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4 years 3 months ago 4 years 2 months ago
8AM 9/11/13 - Brief network disruption to reboot a switch Network Resolved

At 8AM on September 11, 2013, we will be rebooting a network switch to replace a failed card in the switch. Network will be disrupted for 10 to 15 minutes while the work is done. Filesystem mounts...

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13 years 4 weeks ago 13 years 1 week ago

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