Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Proj13 file system difficulties filesystem Resolved

We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13.

10 years 2 months ago 10 years 1 month ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

4 years 1 month ago 3 years 10 months ago
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly... Read more

5 years 9 months ago 5 years 6 months ago
Oakley login node down Resolved

One of the Oakley login... Read more

8 years 10 months ago 8 years 10 months ago
warning: libhwloc.so.1 may conflict with libhwloc.so.5 Resolved

Sometimes when building MPI programs the following warning appears.  It is harmless and can be safely ignored.

ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/... Read more          
8 years 7 months ago 8 years 2 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more

2 years 6 months ago 2 years 6 months ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more

4 years 5 months ago 4 years 5 months ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more

6 years 8 months ago 6 years 8 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

... Read more

1 year 3 months ago 1 year 3 months ago
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more

9 years 5 months ago 9 years 5 months ago

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