Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more

7 years 10 months ago 7 years 10 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

... Read more
4 years 7 months ago 4 years 7 months ago
"Forgot your password?" Unavailable Account Management, client portal Resolved

Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu).

Passwords can be changed once you log into the Client Portal... Read more

2 years 11 months ago 2 years 11 months ago
"pbsdcp" is not working on Oakley Resolved

12:35PM 5/24/2017 Update: pbsdcp   has been fixed on Oakley.

pbsdcp   is not working on Oakley and returns a missing library error as below:... Read more

5 years 1 month ago 5 years 1 month ago
'quota' command does not work on GPFS system software Resolved

The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more

8 years 10 months ago 5 years 11 months ago
(informational) GPFS maintenance work duplicate known issue filesystem Resolved

Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m.

Although there is no direct impact expected to services at OSC, there may be short... Read more

2 years 4 months ago 2 years 4 months ago
/fs/ess and OnDemand not accessible filesystem, OnDemand Resolved

/fs/ess and OnDemand are not accessible now. We are working on this.

Sorry for the inconvenience. Please contact OSC Help if you have any questions. 

10 months 3 weeks ago 10 months 3 weeks ago
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

1 year 11 months ago 1 year 10 months ago
16 core nodes on Glenn temporarily unavailable Operations Resolved

This issue has been resolved. The 16-core nodes are online.

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16 core nodes on Glenn are currently... Read more

9 years 4 months ago 9 years 2 months ago
2/13/2014 0730 - Reboot of login nodes Outage Resolved

We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more

8 years 4 months ago 8 years 4 months ago

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