Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Maintenance outage on the cluster export services | Maintenance, OnDemand, Ruby |
Resolved |
Update on 14 April 2020, 0903: Work is completed. Original message: There will be maintenance on cluster export services on Tuesday, April... Read more |
5 years 10 months ago | 5 years 10 months ago |
| Major network switch outage | Network |
Resolved |
01:20 PM 11/14/2018 Update: ... Read more |
7 years 2 months ago | 7 years 2 months ago |
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
5 months 1 day ago | 4 months 2 weeks ago |
| MATLAB (server) missing functionality | Software |
Resolved |
You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b |
6 months 20 min ago | 4 months 1 week ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Unresolved |
In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating |
1 month 3 days ago | 1 month 3 days ago |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
10 years 9 months ago | 10 years 4 months ago |
| Missing shared library of some mvapich2 modules | Owens, Pitzer |
Resolved |
Updates on Feb 25 2022: This issue is fixed. Original Post: Users may see an issue of missing shared library with some mvapich2 modules... Read more |
3 years 11 months ago | 3 years 11 months ago |
| module spider/avail/show not showing MPI dependent modules | Ruby |
Resolved |
On Ruby, the commands:
|
10 years 9 months ago | 10 years 4 months ago |
| MOE license server down | Licensing |
Resolved |
The MOE license server is experiencing an unknown issue and potentially down. We are working to resolve the issue. |
2 years 4 months ago | 2 years 4 months ago |
| MPI fails with UCX 1.18 | Software |
Resolved (workaround) |
After the downtime on August 19, 2025, users may encounter UCX errors such as: UCX ERROR no active messages transport to <no debug data>: self/memory -... Read more |
5 months 2 weeks ago | 4 months 5 days ago |
