Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OnDemand Apps are not working OnDemand, Outage Resolved

Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:


Failed to submit session with the following error:
sbatch: error: 'pitzer... Read more

1 year 9 months ago 1 year 9 months ago
NFS service disruption 6/29/16 filesystem Resolved

OSC experienced errors with NFS services the morning of June 29 between 08:37 and 09:12 that may have caused some jobs to fail, or other unexpected behavior.  The... Read more

6 years 8 months ago 6 years 8 months ago
Brief disruption on 8/1/2013 at 8AM Network Resolved

At 8AM on the morning of 8/1/2013, we will be replacing some faulty hardware in our network infrastructure. Unfortunately, this work cannot be delayed until the next downtime, and the replacement... Read more

9 years 7 months ago 9 years 7 months ago
Some backups of ESS project directories are missed Resolved

Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience.

Please contact OSC Help if you... Read more

7 months 6 days ago 7 months 6 days ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

... Read more
5 years 4 months ago 5 years 4 months ago
Issue with submitting job array Batch, Owens Resolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of... Read more          
4 years 10 months ago 1 year 3 months ago
Problems with the home directories filesystem Resolved

 We are currently seeing problems with the home directories at OSC's HPC facility.... Read more

2 years 10 months ago 2 years 10 months ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque... Read more

8 years 1 month ago 4 years 9 months ago
Negative Balance Emails client portal Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more

3 years 10 months ago 3 years 6 months ago
Rolling reboots on owens and pitzer starting 18 Aug 2021 Batch, Connectivity, Maintenance Resolved

We will have rolling reboots of Owens and Pitzer cluster, including login and compute nodes, starting from 9am on August 18, 2021. The rolling reboot is for urgent security updates.

The... Read more

1 year 7 months ago 1 year 6 months ago

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