The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Resolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more

3 years 11 months ago 1 year 10 months ago
Rolling reboot of all clusters, starting from Wednesday morning, April 19, 2017 Batch, Maintenance, Owens, Ruby Resolved

1:40PM 4/27/2017 Update: Rolling reboots are completed. 

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address GPFS errors occured... Read more

6 years 10 months ago 6 years 9 months ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more

2 years 7 months ago 2 years 7 months ago
Lustre is still offline. HPC systems back up Maintenance Resolved

Day One of the scheduled downtime has been completed, and HPC operations have resumed. As planned, Lustre work will extend into Day Two. Jobs using /fs/lustre or $PFSDIR cannot run until this work... Read more

9 years 7 months ago 9 years 7 months ago
Replacement of Owens Ethernet switches from Dec 14, 2018 Network, Owens Resolved

Updated on Jan 16, 2019, at 09:20 AM:

The replacement is done except for the three switches including the login nodes of Owens. We posted another notice for more... Read more

5 years 5 months ago 5 years 1 month ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more

5 years 1 month ago 5 years 1 month ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more

4 years 4 months ago 4 years 4 months ago
Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 Owens, Pitzer Resolved

Update on Nov 8 2023:

Rolling reboots of all clusters are completed. 

Update on Nov 3 2023:

Rolling reboots of Ascend and Pitzer clusters... Read more

4 months 3 days ago 3 months 2 weeks ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will... Read more

7 years 8 months ago 7 years 8 months ago
my.osc.edu inaccessible client portal Resolved

OSC client portal is having intermittent issues and may be inaccessible.

There is ongoing work being done to resolve this problem.

Resolution:... Read more

3 years 5 months ago 3 years 5 months ago

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