Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more

6 years 1 week ago 6 years 1 week ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more

8 years 5 months ago 8 years 2 months ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the... Read more

2 years 1 month ago 2 years 1 month ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

11 years 4 months ago 11 years 4 days ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

... Read more

4 years 11 months ago 2 years 9 months ago
Oakley and Owens queue issue Batch Resolved

We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.

 

7 years 1 month ago 7 years 1 month ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers... Read more          
3 months 4 weeks ago 3 months 4 weeks ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort... Read more          
1 month 2 days ago 1 month 2 days ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show... Read more
9 years 9 months ago 9 years 4 months ago
ondemand gpu request error Nov 2021 Batch, OnDemand, Pitzer Resolved

When requesting an interactive session in ondemand and requesting gpu resources, users may see an error similar similar to  "sbatch: error: Invalid generic resource (gres) specification"

... Read more

3 years 2 months ago 3 years 2 months ago

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