Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Postedsort ascending Updated
Singularity: failed to run a container directly or pull an image from Singularity or Docker hub Software Resolved
(workaround)

You might encounter an error while run a container directly from a hub:

[pitzer-login01]$ apptainer run shub://vsoch/hello-world
Progress... Read more          
9 months 22 hours ago 2 months 2 weeks ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While... Read more          
9 months 22 hours ago 2 months 2 weeks ago
MPI-IO issues on home directories with Intel MPI 2019.3 Pitzer, Software Resolved
(workaround)

Certain MPI-IO operations with intelmpi/2019.3 may crash, fail or proceed with errors on the home directory. We do not expect the same issue on our GPFS file system, such as the... Read more

9 months 23 hours ago 9 months 23 hours ago
Using mpiexec/mpirun with Intel MPI on Slurm Software Resolved
(workaround)

Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use srun as MPI program launcher. If you prefer using mpiexec/... Read more

9 months 23 hours ago 9 months 23 hours ago
Multiple definition error Software Resolved
(workaround)

GNU compiler versions 10+ may have C compiler errors like

/.libs/libmca_mtl_psm.a(mtl_psm_component.o): multiple definition of `mca_mtl_psm_component'

This is a ... Read more

9 months 1 day ago 9 months 1 day ago
Type mismatch error Software Resolved
(workaround)

GNU compiler versions 10+ may have Fortran compiler errors like

Error: Type mismatch between actual argument at (1) and actual argument at (2) (REAL(4)/REAL(8))

... Read more

9 months 1 day ago 9 months 1 day ago
OSC will remove Jupyter MATLAB Kernel Cardinal, OnDemand Resolved

OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... Read more

9 months 1 day ago 9 months 1 day ago
Intermittent failure of default CPU binding Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.

$ORCA/orca h2o.in... Read more          
9 months 1 week ago 9 months 1 week ago
OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system Software Resolved
(workaround)

Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ... Read more

9 months 1 week ago 9 months 1 week ago
PyTorch hangs on dual-gpu node on Ascend Ascend, GPU Resolved
(workaround)

PyTorch can hang on Ascend on dual-GPU nodes

Through internal testing, we have confirmed that the hang issue only occurs on Ascend dual-GPU (nextgen) nodes. We’re still unsure why... Read more

9 months 2 weeks ago 9 months 1 week ago

Pages