Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Schrodinger 2023.2 does not launch | Software |
Resolved (workaround) |
Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error" |
1 month 3 weeks ago | 5 days 23 hours ago |
| Apptainer container builds fail on compute nodes due to /tmp namespace behavior | Software |
Resolved (workaround) |
Building Apptainer containers on compute nodes may fail during |
1 month 6 days ago | 2 days 12 min ago |
| GPU/VIS nodes for various OOD apps are broken | Cardinal, OnDemand, Outage, Software |
Resolved |
After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more |
1 week 5 days ago | 1 week 40 min ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
4 months 4 weeks ago | 4 months 4 weeks ago |
| ouollama fails to login | Login Problems, Software, Web Services |
Resolved |
Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not... Read more |
4 months 4 weeks ago | 4 months 4 weeks ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
5 months 4 days ago | 2 months 2 weeks ago |
| Podman storage error due to outdated configuration file | Software |
Resolved (workaround) |
If you experience a storage error such as: write /var/tmp/storage388772891/1: no space left on device. you may have an outdated ~/.... Read more |
6 months 2 weeks ago | 6 months 2 weeks ago |
| Docker container runtime error on desktop due to DBUS session | Software |
Resolved (workaround) |
When running a container using the Error: OCI... Read more |
6 months 2 weeks ago | 6 months 2 weeks ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround... Read more |
6 months 1 week ago | 6 months 1 week ago |
| cp2k/2023.2 can produce huge output containing MKL messages | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.: ... Read more |
6 months 1 week ago | 4 months 1 week ago |
