Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort ascending Category Resolution Description Posted Updated
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more

2 weeks 5 days ago 2 weeks 5 days ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ... Read more

1 year 11 months ago 1 year 11 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more

5 years 8 months ago 5 years 8 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

7 years 7 months ago 7 years 7 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

4 years 6 months ago 2 years 1 month ago
LAMMPS ppn=40 GPU problem on Pitzer Pitzer, Software Resolved

On Pitzer both LAMMPS 22Aug18 and 5Jun19 gpu jobs with ppn=40 hang immediately after lammps begins execution.  A workaround is to use ppn=39.

5 years 7 months ago 4 years 4 months ago
LAMMPS 14May16 velocity command problem on Owens Software Resolved
(workaround)

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet... Read more

7 years 5 months ago 2 years 1 month ago
Jupyter security issue Aug. 13, 2021 Maintenance, OnDemand, Software Resolved

Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability.

OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more

2 years 9 months ago 2 years 9 months ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will... Read more

7 years 11 months ago 7 years 11 months ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

... Read more

4 years 2 months ago 2 years 1 month ago

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