Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Missing shared library of some mvapich2 modules Owens, Pitzer Resolved

Updates on Feb 25 2022:

This issue is fixed. 

Original Post:

Users may see an issue of missing shared library with some mvapich2 modules... Read more

1 year 7 months ago 1 year 7 months ago
Issue when loading multiple Fluent or ANSYS modules simultaneously Software Resolved

Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error.  The most common case of this happening is when multiple of... Read more

8 years 11 months ago 7 years 11 months ago
Client Portal: Intermittent Outages Account Management, Account/Shell, Login Problems, Outage Resolved

We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu).

Outages are intermittent.

We apologize for the... Read more

4 years 8 months ago 4 years 2 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna... Read more

3 years 11 months ago 3 years 11 months ago
Some issues remain after downtime Login Problems, Operations, Outage Resolved

15 July 2016, 5:00PM update: some additional issues we are facing

  • We are experiencing periodic hangs of the GPFS client file system software used with the new storage environment. We... Read more
7 years 2 months ago 6 years 1 week ago
GPFS errors on compute nodes filesystem Resolved

We've seen an increase in transient problems that result in compute nodes losing access to the GPFS file systems for ~5 minutes.

Any jobs running on these nodes accessing files on GPFS may... Read more

2 years 9 months ago 1 year 9 months ago
'quota' command does not work on GPFS system software Resolved

The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more

10 years 1 month ago 7 years 2 months ago
OnDemand Apps are not working OnDemand, Outage Resolved

Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:


Failed to submit session with the following error:
sbatch: error: 'pitzer... Read more

2 years 4 months ago 2 years 4 months ago
OnDemand experiencing difficulties Web Services Resolved

OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience.

9 years 7 months ago 9 years 7 months ago
Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 Batch, Owens, Ruby Resolved

Posted on June 12, 2018, at 4:40 PM:

We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday... Read more

5 years 3 months ago 5 years 2 months ago

Pages