Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Postedsort ascending Updated
A partial-node MPI job failed to start using Intel MPI mpiexec Owens, Pitzer, Software Resolved
(workaround)

A partial-node MPI job may fail to start using mpiexec from intelmpi/2019.3 and intelmpi/2019.7 with error messages like

[mpiexec@o0439.ten.osc.... Read more          
2 years 3 months ago 10 months 5 days ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

2 years 4 months ago 2 years 4 months ago
my.osc.edu inaccessible client portal Resolved

OSC client portal is having intermittent issues and may be inaccessible.

There is ongoing work being done to resolve this problem.

Resolution:... Read more

2 years 5 months ago 2 years 5 months ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

2 years 6 months ago 2 years 2 months ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to... Read more

2 years 6 months ago 2 years 5 months ago
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

2 years 6 months ago 2 years 6 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings... Read more

2 years 7 months ago 2 years 6 months ago
OnDemand unresponsive login Resolved

Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more

2 years 8 months ago 2 years 8 months ago
Problems with the home directories filesystem Resolved

 We are currently seeing problems with the home directories at OSC's HPC facility.... Read more

2 years 8 months ago 2 years 8 months ago
Unable to unload Intel software stack Pitzer, Ruby, Software Resolved

Users may experience unable to unload Intel software stack via module rm intel after switching between intel and ohter compilers. This is a known issue with current versions of Lmod on Pitzer and... Read more

2 years 9 months ago 2 years 8 months ago

Pages