Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
2 years 4 months ago | 2 years 3 months ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
2 years 3 months ago | 2 years 3 months ago |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
2 years 3 months ago | 2 years 3 months ago |
| MyOSC Email Delivery Problems | client portal |
Resolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
2 years 4 weeks ago | 1 year 8 months ago |
| Schrodinger license check in issue | Licensing |
Resolved |
Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more |
1 year 7 months ago | 1 year 2 months ago |
| Partial Unavailability of Owens Nodes: 07/29 - 08/06 | Outage |
Resolved |
Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,... Read more |
1 year 6 months ago | 1 year 6 months ago |
| Compatibility Issues with NumPy 2.0 | Software |
Resolved (workaround) |
The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues... Read more |
1 year 6 months ago | 9 months 12 hours ago |
| Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error | Cardinal |
Resolved (workaround) |
You may encounter the following error while running an Abaqus parallel job with PMPI: Traceback (most recent call last): File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",... Read more |
1 year 1 month ago | 9 months 1 week ago |
| - --gpus-per-task is not working | Batch |
Resolved |
Updated: This is fixed. Original Post: After the recent Slurm upgrade, the option |
1 year 1 month ago | 1 year 1 month ago |
| Core label on OnDemand app is incorrect | OnDemand |
Resolved |
The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more |
1 year 1 month ago | 1 year 1 week ago |
