The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
8 months 3 weeks ago | 8 months 5 days ago |
| OnDemand experiencing difficulties | Web Services |
Resolved |
OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience. |
10 years 3 months ago | 10 years 3 months ago |
| /fs/ess Project Details Storage Reporting | client portal |
Resolved |
If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab. |
3 years 10 months ago | 3 years 9 months ago |
| Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 | Batch, Owens, Ruby |
Resolved |
Posted on June 12, 2018, at 4:40 PM: We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday... Read more |
5 years 11 months ago | 5 years 10 months ago |
| Intermittent DNS issues |
Resolved |
3/9/15 Update: The DNS issues have been resolved. In total, the following services may have been affected by the DNS issues:
|
9 years 2 months ago | 9 years 2 months ago | |
| pdsh -j broken on Oakley | Batch, system software |
Resolved |
Users who require... Read more |
8 years 5 months ago | 5 years 11 months ago |
| Logging into Globus with OSC credentials is broken | Outage |
Resolved |
Updated on 06/10/2022: This is fixed. Original post: OSC clients can't log into ... Read more |
1 year 11 months ago | 1 year 11 months ago |
| HPC Job Activity Table: Save Report | client portal |
Resolved |
If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports. There is... Read more |
4 years 9 months ago | 4 years 2 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
4 years 6 months ago | 4 years 4 months ago |
| my.osc.edu is NOT available | Account Management |
Resolved |
my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more |
6 years 11 months ago | 6 years 11 months ago |
