The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Issues with GPFS filesystem since Saturday May 18 | filesystem |
Resolved |
Update Posted on 20 May 2019 13:24 We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
4 years 11 months ago | 4 years 7 months ago |
| Password Expiration Emails | client portal |
Resolved |
Password expiration notices are still being sent after you change your password. |
4 years 11 months ago | 4 years 11 months ago |
| Application Errors | client portal |
Resolved |
When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more |
5 years 3 days ago | 4 years 9 months ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
5 years 3 weeks ago | 2 years 4 months ago |
| Extra messages during job startup and ending on Owens and Pitzer | Batch, Owens, Pitzer |
Resolved |
All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job: pmlogger: cannot open log "/... Read more |
5 years 1 month ago | 5 years 1 month ago |
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
5 years 1 month ago | 4 years 5 months ago |
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
5 years 2 months ago | 5 years 1 month ago |
| Pitzer Xfce Desktop through OnDemand is not working | OnDemand |
Resolved |
Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more |
5 years 2 months ago | 5 years 2 months ago |
| Scratch filesystem is down | filesystem, OnDemand |
Resolved |
Updated on 2:30pm Feb 1st: Scratch filesystem is back. OnDemand is also available now. Original Post: Scratch filesystem is down now.... Read more |
5 years 2 months ago | 5 years 2 months ago |
