The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| ARMSTRONG is offline | Outage |
Resolved |
ARMSTRONG is experiencing an unexpected outage. We are working on a resolution. |
10 years 2 weeks ago | 10 years 2 weeks ago |
| Application Submission Errors: Startup and Classroom | Outage |
Resolved |
You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. These websites are... Read more |
5 years 10 months ago | 5 years 10 months ago |
| MVAPICH2 build of CP2K 6.1 | Pitzer |
Resolved |
We have found some types of CP2K jobs would fail or have poor performance using cp2k.popt and cp2k.psmp from MVAPICH2 build (gnu/4.8.5 mvapich2/2.3). This version will be removed on December 15th... Read more |
3 years 4 months ago | 3 years 1 month ago |
| qsub filter rejects valid jobs |
Resolved |
Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque. A bug has been discovered in our submit filter which prevents jobs with the... Read more |
9 years 1 month ago | 8 years 6 months ago | |
| Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 | Batch, login, Owens, Pitzer, Ruby |
Resolved |
Update #2 Posted on 14 June 2019 12:33 PM The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more |
4 years 10 months ago | 4 years 10 months ago |
| MyOSC budget balance may not be correct | client portal |
Resolved |
ResolvedVersion 3.0.1 was deployed which patches this issue. View the changelog for details. Original post... Read more |
2 years 2 months ago | 1 year 7 months ago |
| Abaqus license contention | Batch, Licensing |
Resolved |
We have noticed some abaqus jobs end up in BatchHold. Once the job is in BatchHold, it will never start. This is because of sharing the abaqus licenses between Oakley and Owens. We have opened a... Read more |
7 years 2 months ago | 5 years 10 months ago |
| Email Issues | client portal |
Resolved |
OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more |
4 years 6 months ago | 4 years 3 months ago |
| Systemic Problem on Cluster Computing service | Operations |
Resolved |
4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. ... Read more |
6 years 10 months ago | 6 years 10 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
4 years 3 months ago | 4 years 3 months ago |
