Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Estimated charging for serial jobs on Oakley is incorrect | Batch |
Resolved |
Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official... Read more |
10 years 2 months ago | 7 years 6 months ago |
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
6 years 4 months ago | 7 months 5 days ago |
| Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment | Owens, Pitzer, Software |
Resolved |
Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more |
5 years 9 months ago | 3 years 8 months ago |
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
2 years 2 months ago | 2 years 2 months ago |
| Emergency maintenance in OSC’s data center Feb 10 2022 | Outage, Owens, Pitzer |
Resolved |
OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more |
3 years 10 months ago | 3 years 10 months ago |
| Emergency InfiniBand Shutdown (All systems) | Network |
Resolved |
We have returned to service. It appears that we have resolved the networking issues enough to allow jobs to run safely. We will continue working with our vendors to fix any remaining hardware... Read more |
11 years 4 months ago | 11 years 4 months ago |
| Email Issues | client portal |
Resolved |
OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more |
6 years 2 months ago | 5 years 10 months ago |
| Downtime Update: All Major Services Online |
Resolved |
Friday, Sept 25th 12PM Noon:
|
10 years 3 months ago | 10 years 2 months ago | |
| DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 |
Resolved |
We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected. |
8 years 4 days ago | 8 years 3 days ago | |
| Docker container runtime error on desktop due to DBUS session | Software |
Resolved (workaround) |
When running a container using the Error: OCI... Read more |
4 months 2 weeks ago | 4 months 2 weeks ago |
