Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more

7 years 4 months ago 7 years 4 months ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ... Read more

1 year 3 days ago 1 year 8 hours ago
6/4/13 Scheduled Downtime Outage Resolved

HPC systems are currently offline for scheduled maintenance. See osc.edu/n for more information.

10 years 1 week ago 10 years 1 week ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

... Read more
5 years 9 months ago 5 years 8 months ago
Annual Allocation Balances Incorrect client portal Resolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more

3 years 7 months ago 3 years 5 months ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

... Read more

3 years 3 months ago 1 year 1 month ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot... Read more

8 years 4 months ago 8 years 4 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more

4 years 2 months ago 1 year 6 months ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more

1 year 11 months ago 1 year 11 months ago
Oakley login nodes and ruby02 will not be accessible between 9:00-9:30am on 10/18/2016 login Resolved

We upgraded to RHEL 6.8 for both Oakley and Ruby clusters during the October 12th's downtime. Unfortunately, we are noticing some NFS problem that has been causing rsh, or ssh sessions to hang on... Read more

6 years 7 months ago 6 years 7 months ago

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