Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Grafana is not available since Dec 14 Downtime |
Resolved |
Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon. If you have any questions, please contact OSC Help. |
1 year 9 months ago | 1 year 9 months ago | |
| A bug in the trigger that sends automated emails from client portal | client portal |
Resolved |
We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more |
4 years 2 months ago | 4 years 2 months ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
3 years 11 months ago | 3 years 11 months ago |
| Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 | login, Owens, Ruby |
Resolved |
4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more |
6 years 6 months ago | 6 years 6 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
9 years 3 months ago | 9 years 3 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
3 years 2 weeks ago | 3 years 2 weeks ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
5 years 1 month ago | 5 years 1 week ago |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
2 years 6 months ago | 1 year 5 months ago |
| Stale File Handles on GPFS clients | filesystem |
Resolved |
OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more |
4 years 9 months ago | 4 years 9 months ago |
| Problems with MVAPICH2 | Owens, Ruby, Software |
Resolved |
Some MVAPICH2 MPI installations on Oakley, Ruby, and Owens, such as the default module mvapich2/2.2 as well as mvapich2/2.1, appear to have a bug that is triggered by certain programs. The... Read more |
7 years 7 months ago | 1 year 4 months ago |