The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| MyOSC may not show usage for 28 March 2022 | client portal |
Resolved |
MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment. Resolution notes:The job usage for... Read more |
2 years 4 weeks ago | 2 years 4 weeks ago |
| HPC Job Activity Table: Save Report | client portal |
Resolved |
If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports. There is... Read more |
4 years 9 months ago | 4 years 1 month ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
4 years 5 months ago | 4 years 1 month ago |
| my.osc.edu is NOT available | Account Management |
Resolved |
my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
1 month 3 weeks ago | 2 weeks 3 days ago |
| Lustre, Infiniband Operational and Being Monitored Closely | filesystem |
Resolved |
UPDATE: Most users should no longer see any issues with Lustre. Again, please continue to notify OSC Help of any errors you see in job output. For example, you might see "... Read more |
9 years 9 months ago | 9 years 8 months ago |
| Client Portal inaccessible | client portal |
Resolved |
All users are currently unable to login to OSC client portal. |
3 years 4 months ago | 3 years 4 months ago |
| ArcGIS License problems | Software |
Resolved |
We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018. ===== It is fixed and running... Read more |
5 years 6 months ago | 5 years 6 months ago |
| Singularity: reached your pull rate limit | Owens, Pitzer, Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: ERROR: toomanyrequests: Too Many Requests. or You have reached your pull rate limit. You may... Read more |
2 years 10 months ago | 2 years 2 weeks ago |
| Gaussian g16b01 G4 problem | Owens, Pitzer, Software |
Resolved (workaround) |
Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results. A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.:
|
5 years 2 months ago | 2 years 2 weeks ago |
