Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

3 years 4 months ago 3 years 4 months ago
GPFS hang Issue on 09/08/2016 filesystem Resolved

On Thursday, Sept 8 starting at 19:37, we had some bad interaction that appears to have been caused by the backup client, and the GPFS servers. This resulted in a GPFS hang that propagated I/O... Read more

8 years 7 months ago 8 years 7 months ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more

5 years 6 months ago 5 years 6 months ago
8AM 9/11/13 - Brief network disruption to reboot a switch Network Resolved

At 8AM on September 11, 2013, we will be rebooting a network switch to replace a failed card in the switch. Network will be disrupted for 10 to 15 minutes while the work is done. Filesystem mounts... Read more

11 years 7 months ago 11 years 6 months ago
Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 Owens, Pitzer Resolved

Update on Nov 8 2023:

Rolling reboots of all clusters are completed. 

Update on Nov 3 2023:

Rolling reboots of Ascend and Pitzer clusters... Read more

1 year 5 months ago 1 year 5 months ago
Owens batch is down Owens Resolved

Updated at 9:07PM on Dec 20, 2017 :

Owens batch was restored by updating Torque resource manager at 6:37pm Dec 19, 2017. 

Original Post at 4:45PM on Dec 19... Read more

7 years 4 months ago 7 years 4 months ago
Application Submission Errors: Startup and Classroom Outage Resolved

You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. 
 

These websites are... Read more

6 years 10 months ago 6 years 9 months ago
Cannot use mpiexec/mpirun from OpenMPI in an interactive session Owens, Pitzer, Software Resolved
(workaround)

We found mpiexec/mpirun from OpenMPI can not be used in an interactive session (launched by sinteractive) after upgrading Pitzer and... Read more

4 years 1 month ago 3 years 2 weeks ago
qsub filter rejects valid jobs Resolved

Job scripts submitted on Glenn, Oakley, or Ruby all go a submit filter before reaching the resource manager, Torque.  A bug has been discovered in our submit filter which prevents jobs with the... Read more

10 years 4 weeks ago 9 years 6 months ago
Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 Batch, login, Owens, Pitzer, Ruby Resolved

Update #2 Posted on 14 June 2019 12:33 PM

The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more

5 years 10 months ago 5 years 10 months ago

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