Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Password changes may be delayed | Infrastructure |
Resolved |
Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice. |
10 years 9 months ago | 10 years 9 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
1 year 2 months ago | 1 year 1 month ago |
| abaqus: partial node jobs | Software |
Resolved |
If you run a parallel (or even serial!) job, but not using all the cpus... Read more |
6 years 5 months ago | 6 years 3 months ago |
| OnDemand unresponsive | login |
Resolved |
Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more |
4 years 3 months ago | 4 years 3 months ago |
| OnDemand, Awesim, and DB Services down morning of Feb 12 |
Resolved |
Update: Reboot was succesful. OnDemand, Awesim, and Database services are back online. Report any issues to oschelp@osc.edu. A short reboot... Read more |
9 years 7 months ago | 9 years 7 months ago | |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
5 years 5 months ago | 2 years 9 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
5 years 2 months ago | 5 years 2 months ago |
| MyOSC may not show usage for 28 March 2022 | client portal |
Resolved |
MyOSC may not show job usage for 28 March 2022. There is only partial job data for this date at the moment. Resolution notes:The job usage for... Read more |
2 years 5 months ago | 2 years 5 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
7 years 5 months ago | 7 years 5 months ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
4 years 10 months ago | 4 years 6 months ago |
