Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Error when downloading SRA data on computing nodes | Owens, Pitzer, Software |
Resolved (workaround) |
NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump... Read more |
6 years 6 months ago | 9 months 5 days ago |
| starccm/15.02.007 with intelmpi after Mar 22, 2022 |
Resolved (workaround) |
STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more |
3 years 10 months ago | 9 months 5 days ago | |
| GPFS problems with /fs/project and possibly /fs/scratch | filesystem |
Resolved |
There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. ... Read more |
3 years 5 months ago | 3 years 5 months ago |
| 'quota' command does not work on GPFS | system software |
Resolved |
The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more |
12 years 5 months ago | 9 years 6 months ago |
| DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 |
Resolved |
We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected. |
8 years 2 months ago | 8 years 2 months ago | |
| Storage Problems - GPFS services (Project / Scratch) | filesystem |
Resolved |
Updates at 15:52 March 11, 2020: The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more |
5 years 11 months ago | 5 years 11 months ago |
| Unavailability of intel channel among the conda channel list: | Software |
Resolved |
If you are getting an error:
|
1 year 5 months ago | 1 year 5 months ago |
| Issue when loading multiple Fluent or ANSYS modules simultaneously | Software |
Resolved |
Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error. The most common case of this happening is when multiple of... Read more |
11 years 4 months ago | 10 years 3 months ago |
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
7 years 3 weeks ago | 6 years 7 months ago |
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
4 years 8 months ago | 4 years 8 months ago |
