Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
5 years 2 months ago | 5 years 2 weeks ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
6 years 4 months ago | 6 years 4 months ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
9 months 2 weeks ago | 9 months 2 weeks ago |
| Lustre bug causing Oakley login node crashes | filesystem, login |
Resolved |
Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug. The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more |
9 years 5 months ago | 9 years 3 months ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
3 years 11 months ago | 3 years 11 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
5 years 6 months ago | 5 years 6 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
7 years 9 months ago | 7 years 9 months ago |
| Logging into Globus with OSC credentials is broken | Outage |
Resolved |
Updated on 06/10/2022: This is fixed. Original post: OSC clients can't log into ... Read more |
2 years 7 months ago | 2 years 7 months ago |
| Oakley login node instability | Operations |
Resolved |
Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more |
10 years 4 months ago | 10 years 3 months ago |
| Jobs reports 'excessive memory usage' message | Owens, Pitzer |
Resolved |
... Read more |
4 years 10 months ago | 2 years 9 months ago |
