The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Maintenance for OnDemand and other web based services |
Resolved |
Update (12/13/14 10am): Maintenance has finished as planned.
OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more |
9 years 4 months ago | 9 years 4 months ago | |
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
5 years 3 months ago | 5 years 2 months ago |
| PI can't submit FY22 budget on 6/30/2021 |
Resolved |
Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate... Read more |
2 years 10 months ago | 2 years 10 months ago | |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
4 years 10 months ago | 2 years 5 months ago |
| Home directory quota is inaccurate after Dec 14 Downtime |
Resolved |
The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now. Please... Read more |
2 years 5 months ago | 2 years 3 months ago | |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
7 years 2 months ago | 7 years 2 months ago |
| Issue with accessing to OSC OnDemand | OnDemand |
Resolved |
Updated on 11:16 AM September 11, 2019: OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more |
4 years 8 months ago | 4 years 8 months ago |
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
7 months 6 days ago | 7 months 1 day ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
9 years 11 months ago | 9 years 11 months ago | |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
5 years 9 months ago | 5 years 9 months ago |
