The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
4 years 10 months ago | 2 years 5 months ago |
| Maintenance outage on the cluster export services | Maintenance, OnDemand, Ruby |
Resolved |
Update on 14 April 2020, 0903: Work is completed. Original message: There will be maintenance on cluster export services on Tuesday, April... Read more |
4 years 1 month ago | 4 years 1 month ago |
| Backups of /nfs/gpfs | Backups |
Resolved |
Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more |
11 years 4 weeks ago | 11 years 2 weeks ago |
| PBS commands on Owens are not working | Batch, Owens |
Resolved |
Update posted on July 12, 2017 at 1:50PM: We have fixed the problem with the batch management system on Owens and queues on Owens have been opened again for jobs. ... Read more |
6 years 10 months ago | 6 years 10 months ago |
| Backup failures on ess filesystem | Backups, filesystem |
Resolved |
The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021. OSC is working with the vendor to... Read more |
2 years 9 months ago | 2 years 9 months ago |
| Armstrong offline until Noon |
Resolved |
Armstrong will need to be taken down today until Noon. In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance. |
9 years 9 months ago | 9 years 9 months ago | |
| Switch failure on Nov 17 2018 | filesystem, login |
Resolved |
Updates at 12:51 PM Nov 19: At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more |
5 years 6 months ago | 5 years 6 months ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved (workaround) |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
1 year 2 months ago | 1 year 1 week ago |
| Glenn Intel v11 and later do not support -mkl flag | Software |
Resolved |
Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options. Contact oschelp@osc.edu... Read more |
8 years 3 months ago | 7 years 9 months ago |
| MyOSC Email Delivery Problems | client portal |
Unresolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
4 months 1 week ago | 2 months 4 weeks ago |
