The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

3 years 9 months ago 3 years 9 months ago
Brief interruption of batch services on 4/17 Batch Resolved

On April 17th 2013, at roughly 2PM, we will be rebooting the batch server on the Oakley cluster. Running jobs will not be affected, but there will be a brief disruption in scheduling, as well as... Read more

11 years 3 weeks ago 11 years 3 weeks ago
Rolling reboot of Owens cluster, starting from 9AM June 28, 2017 Owens Resolved

Update posted on July 7, 2017 at 2:00PM:

Rolling reboot of login and compute nodes of Owens cluster is completed. 

... Read more
6 years 10 months ago 6 years 10 months ago
Performance degradation of ESS filesystem filesystem Resolved

Updated 2:10PM November 25, 2021:

The... Read more

2 years 5 months ago 2 years 5 months ago
Lustre jobs suspended filesystem Resolved

The Lustre filesystem ($PFSDIR and /fs/lustre) has crashed several times Friday evening (8/15). We have degraded this service temporarily, while we work to isolate the actions that are triggering... Read more

9 years 8 months ago 9 years 8 months ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov... Read more

5 years 5 months ago 5 years 5 months ago
Outbound Emails from MyOSC are Blocked at MS 365 Servers Account Management, client portal Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

... Read more

8 months 2 weeks ago 7 months 4 weeks ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

5 years 2 months ago 5 years 1 month ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more

3 weeks 6 days ago 3 weeks 6 days ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

7 years 6 months ago 7 years 6 months ago

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