The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
4 years 6 months ago | 4 years 4 months ago |
| Armstrong inaccessible |
Resolved |
Update: 2PM March 12th: Armstrong is back up and running. Please notify oschelp@osc.edu of any lingering issues. As of 10AM Thursday March 12th... Read more |
9 years 2 months ago | 9 years 2 months ago | |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
1 month 6 days ago | 1 month 6 days ago |
| GPFS filesystem Errors on June 4 2019 | filesystem |
Resolved |
Update Posted on 04 June 2019 12:27 PM We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ... Read more |
4 years 11 months ago | 4 years 11 months ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
3 years 3 months ago | 3 years 2 months ago |
| Issues with VDI through OnDemand | Batch |
Resolved |
Update: Jan 23, 2017 3PM: this issue has been fixed. There is an issue with OSC OnDemand -> Desktops -> Virtual Desktop Interface (VDI) such that you get "qsub: submit error ..."... Read more |
7 years 3 months ago | 7 years 3 months ago |
| Oakley login node down | login |
Resolved |
One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu... Read more |
10 years 2 months ago | 10 years 2 months ago |
| Logging into Globus with OSC credentials is broken | Outage |
Resolved |
Updated on 06/10/2022: This is fixed. Original post: OSC clients can't log into ... Read more |
1 year 11 months ago | 1 year 11 months ago |
| my.osc.edu logins failing | Account Management |
Resolved |
Logins to my.osc.edu are failing. This is unrelated to our InfiniBand issue; a router change at OARnet is the believed cause. They are working on re-establishing the necessary routing. |
9 years 9 months ago | 9 years 9 months ago |
| Terminal function from RStudio app through OnDemand does not work | OnDemand |
Resolved |
Terminal function from RStudio app through OnDemand does not work. It returns error as below: Rstudio cannot launch terminals. We are working on the... Read more |
1 year 5 months ago | 1 year 4 months ago |
