Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Posted Updatedsort descending
weld predictor - slurm account error OnDemand, Software Resolved

Updated on 09/08/2022:

Users can choose the project code from a dropdown list to use. 

Original Post:

Users of weld predictor software in... Read more

7 months 3 weeks ago 6 months 2 weeks ago
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

... Read more

1 year 1 month ago 6 months 1 week ago
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job... Read more

5 months 1 week ago 5 months 1 week ago
openmpi/4.1.1 is deprecated Resolved

openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more

4 months 1 day ago 4 months 1 day ago
Possible performance degradation after August 9th's downtime filesystem Unresolved

Updates on Dec 14 2022:

verbsRDMA is enabled on Owens during December 13 downtime. verbsRDMA remains disabled on Pitzer. 

Original Post:

... Read more

7 months 3 weeks ago 3 months 1 week ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the... Read more

3 months 1 week ago 3 months 5 days ago
Frame Renderer - Maya Ondemand app issue OnDemand, Outage, Software Unresolved

There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu

OSC staff are working with the vendor to resolve the... Read more

1 month 1 week ago 1 month 1 week ago
quota exceeded error when using chgrp in /fs/ess directories filesystem Resolved

Users may receive an error when using the chgrp command on data in /fs/ess/ locations.

$ chgrp -v PEX1234 my-file.txt
chgrp: changing group of 'my-file.txt': Disk quota exceeded
failed... Read more          
1 month 2 weeks ago 3 weeks 4 days ago
MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x Owens, Software Unresolved

A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more

3 weeks 2 days ago 3 weeks 2 days ago
OnDemand 2.1 - Issue downloading large directories OnDemand Resolved

There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.

Users may encouter issues downloading large directories. Staff are... Read more

3 weeks 1 day ago 2 weeks 4 days ago

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