The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED... Read more

4 years 10 months ago 4 years 8 months ago
Owens is in Partial Service Owens Resolved

3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 

206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected... Read more

7 years 1 month ago 7 years 1 month ago
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

... Read more

2 years 2 months ago 1 year 8 months ago
Oakley Login Node Issues Login Problems Resolved

Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred.  Glenn is currently functioning... Read more

9 years 11 months ago 9 years 11 months ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved.... Read more

4 years 7 months ago 4 years 3 months ago
PBS torque commands from the Ruby login nodes are broken Batch, Ruby Resolved

1:20 PM 09/04/2018 Update:

This issue is fixed. 
 

12:52 PM 09/04/2018 Update:

As a temporary workaround, please submit... Read more
5 years 8 months ago 5 years 8 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more

3 months 3 weeks ago 3 months 2 weeks ago
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more

8 years 11 months ago 8 years 10 months ago
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more

8 years 3 months ago 8 years 3 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more

2 years 11 months ago 2 years 11 months ago

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