Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ... Read more

2 years 1 month ago 2 years 1 month ago
Extra messages during job startup and ending on Owens and Pitzer Batch, Owens, Pitzer Resolved

All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job:

pmlogger: cannot open log "/... Read more          
5 years 4 months ago 5 years 4 months ago
Annual Allocation Balances Incorrect client portal Resolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more

4 years 8 months ago 4 years 6 months ago
Nvidia drivers on Oakley GPU Resolved

We upgraded the drivers for the Nvidia GPUs on all of our clusters during the downtime this week. Unfortunately, we are noticing some subtle problems with the GPUs on Oakley. We will be rolling... Read more

7 years 9 months ago 6 years 1 month ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more

3 months 2 weeks ago 3 months 2 weeks ago
Brief disruption to external network, 2013/11/27 Connectivity Resolved

This maintenence was cancelled, to be rescheduled at some undetermined point in the future.

Between 12:01AM and 2:00AM Eastern on Wednesday, November 27th 2013, OARnet will be... Read more

10 years 8 months ago 10 years 8 months ago
Rolling reboots of Owens cluster, starting from Feb 18, 2021 Owens Resolved

Updated on March 2:

This is completed.

Original Post:

We will have rolling reboots of Owens cluster including login and compute nodes,... Read more

3 years 5 months ago 3 years 4 months ago
Occasional failures in file permissions filesystem Resolved

Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you... Read more

6 years 4 months ago 2 years 7 months ago
PBS torque commands from the Ruby login nodes are broken Batch, Ruby Resolved

1:20 PM 09/04/2018 Update:

This issue is fixed. 
 

12:52 PM 09/04/2018 Update:

As a temporary workaround, please submit... Read more
5 years 10 months ago 5 years 10 months ago
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire... Read more

9 years 1 month ago 9 years 1 month ago

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