Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

4 years 7 months ago 2 years 3 months ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov... Read more

5 years 8 months ago 5 years 8 months ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more

2 months 2 weeks ago 2 months 2 weeks ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

5 years 5 months ago 5 years 4 months ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

7 years 9 months ago 7 years 9 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

2 years 11 months ago 2 years 11 months ago
System Downtime 9/29/13 Outage Resolved

OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information.

10 years 9 months ago 10 years 9 months ago
Rolling reboots of all clusters starting from Monday Feb 5, 2018 Batch, Owens, Ruby Resolved

Posted on Feb 22 at 1:25PM:

The rolling reboots have been completed. 

Posted on Jan 30, 2018 at 4:00PM:

We will have rolling reboots of... Read more

6 years 5 months ago 6 years 4 months ago
MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x Owens, Software Resolved
(workaround)

A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more

1 year 4 months ago 1 year 2 months ago
Maintenance for OnDemand and other web based services Resolved

Update (12/13/14 10am): Maintenance has finished as planned.

 

OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more

9 years 6 months ago 9 years 6 months ago

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