The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC. 

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more

8 years 3 months ago 8 years 3 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

... Read more

1 year 9 months ago 1 year 9 months ago
6/4/13 Scheduled Downtime Outage Resolved

HPC systems are currently offline for scheduled maintenance. See osc.edu/n for more information.

10 years 11 months ago 10 years 11 months ago
my.osc.edu outbound email outage Account Management, client portal, login, Login Problems Resolved

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC... Read more

4 years 3 months ago 4 years 3 months ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

... Read more
6 years 8 months ago 6 years 7 months ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:... Read more          
9 years 8 months ago 9 years 7 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more

2 years 11 months ago 2 years 11 months ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot... Read more

9 years 3 months ago 9 years 3 months ago
Jupyter security issue Aug. 13, 2021 Maintenance, OnDemand, Software Resolved

Please do not run any Jupyter applications at OSC until further notice due to a security vulnerability.

OSC will update JupyterLab and Jupyter Notebook applications to rectify this as soon... Read more

2 years 9 months ago 2 years 9 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more

5 years 1 month ago 2 years 5 months ago

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